Mercure Bordeaux Chateau Chartrons, Bordeaux
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Billiard tables
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Sink
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers clean and comfortable rooms, however, the musty smell and black mold around the window were a downside. The limited lighting was also not ideal. The service was average with some helpful and attentive staff but lacking presence at reception and other areas. The location is convenient for tourists but not great for reaching hot spots by foot. The dining experience was ok but with overpriced options. Overall, a decent stay with some room for improvement.
The hotel offers spacious rooms with limited lighting, a separate toilet and bathroom, a kettle & fridge, complimentary tea, coffee, and bottled water. The rooms were very clean and spacious, making for a comfortable stay. However, there could be more lighting available. The service was pleasant and helpful, although there was a noticeable need for interior renovation. The location is convenient for reaching the city center with a safe and interesting 30-minute walk. The hotel offers secure parking with free electric vehicle charging points, suitable for those driving. The dining experience was enjoyable with a variety of hot and cold food options, though it can get busy during peak times. Overall, a good value for the money.